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Subject: IT Decision-Making

Tutorial: The IT Investment Management Approach ("Approach")


Good IT Decisions Require Good Information

To decide is to make up one’s mind; it implies a choice between two or more alternatives. We can choose this or that; we can choose to do or not to do. Making decisions is something we all do all the time.

The kinds of information needed to make good IT decisions are not unlike the information we consider when making personal decisions:

  • Do I need it?
  • How much do I want it?
  • What will it do for me?
  • When will I get it?
  • What might go wrong?
  • What does it cost?
  • Can I afford it?
  • Do I want to afford it?
  • Should I spend my money on something else instead?

These questions are deceptively simple. When making IT choices, a great deal of data from many sources must be collected, analyzed, and synthesized before the questions can be answered for senior management. These questions are oriented toward the initial decision; later, we’ll see how they evolve once the decision is made.

We have discussed in general terms what the Approach is and the issues; next we will show the Approach can help.

IT Investment Management Approach, Lesson 5 of 21

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