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How the Approach Works - Evaluation Phase
Whichever analytic technique an organization chooses to employ, a goal is to learn and understand the causes of what worked and what didnt. For example, analysis of:
Whether the "lessons learned" are what to do, what to avoid, or what to change, the organizations process and management can be continuously improved. The payoff is improved IT investment decisions and organizational performance.
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IT Investment Management Approach, Lesson 20 of 21