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Subject: IT Decision-Making

Tutorial: The IT Investment Management Approach ("Approach")


How the Approach Works - Control Phase

What is the purpose of the Control Phase?

The Selection phase reduces uncertainty by clearly linking IT project / activity choices and funding decisions to strategic goals and business objectives.

The purpose of the Control phase is to assure that the decisions are implemented as intended, i.e., planned results are achieved on schedule and within budget.

Keep in mind the fact that IT project / activity selection doesn’t really end when the decisions are made. Information technology evolves rapidly and so do organizational needs. As the year progresses, new needs are identified and IT projects / activities that were a high priority when the decisions were made may become less important or not needed at all. The Control phase helps to assure continued alignment with strategic goals and business objectives.

What happens during the Control Phase?

You will recall that during Selection, some very basic and important questions were asked and answered. In effect, the resultant decisions tell us:

  • This is what we intend to accomplish. (Specific results.)
  • This is how we will accomplish it. (Approved IT projects / activities.)
  • This is how much we will pay for it. (IT budget.)
  • This is when we intend to do it. (IT project / activity plans.)

This information is the foundation of the Control phase. The Control phase uses the information to monitor and analyze IT project activity and actual performance vs. plan. If necessary, projects / activities and budgets are adjusted. Essentially, this means performance is managed.

Go to the next page to see how this works.

IT Investment Management Approach, Lesson 12 of 21

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