What's the ROI? How to Quantify IT's Real Value

 

 
What's the ROI? How to Quantify IT's Real Value

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What's the ROI? -- One-Day Seminar -- Linking IT to business value is an absolute “must” today. There are proven techniques that enable anyone to do it.  Take seven hours to learn how.

Everyone seems to be talking about “ROI” (return on investment), IT’s “value proposition”, and making IT’s value tangible.  Mostly what stakeholders are saying is “Give me some credible numbers that tell me what I get back for the money you are asking me to spend”.

An important part of the answer stems from traditional financial ROI metrics, e.g. – Net Present Value (NPV), Internal Rate of Return (IRR), and Payback Period.  These metrics tell us:  how much a project's future financial benefits are worth today, the rate of return, and how soon we recoup our initial investment.  But, these are only expressions of financial value. 

The really hard values to define are the non-financial returns – IT’s so-called “soft”, “intangible”, or “unquantifiable” value.  This is where IT professionals, business analysts, and even IT stakeholders often draw a blank. 

What’s the ROI? How to Quantify IT’s Real Value shows how to define the worth of IT in terms that decision-makers and other stakeholders care most about.  Participants learn how to:

• Think of IT in terms of value that matters most to business stakeholders
• Concentrate on business impact as the real drivers of IT value
• Cope with uncertainty and “knowledge gaps”
• Envision IT as a “value creator” instead of a “cost driver”
• Calculate and Interpret Traditional Financial Metrics Most Often Used For IT Projects
• Use the IT Value Map to Pinpoint What Really Matters to Business Stakeholders
• Engage Stakeholders to Quantify Expectations            
• Use Basic Process Mapping to Link IT to Business Performance
• Focus on Mining Available Data and Avoiding Data Traps
• Develop Credible IT Value Measures