Retail and Distribution Industry

Retailers are setting up shop online, linking their sites to their inventory databases and giving consumers better customer service than ever before. Better customer service, increased efficiency in operations and the ability to leverage brand equity all result from e-commerce and increased investments in technology. 

• Surveys

• Articles

• Other Statistics

Surveys

Below is a chart on the banking industry's statistics gathered by Information Week Magazine since 1995.   Click on the links to view Information Week's pdf* charts. 

	1999	1998	1997	1996	1995
Rank
Company
Application Development
E-Business
Customer Management
Business Processes/ ERP
Data Access
Revenue
Income (Loss)
Revenue Change
Income Change
Total Employees
Revenue per Employee
IT Employees
IT Budget
% Outsourcing
% Internet
Selling on Web
Procurement on the Web
% Reengineer
% Client Server

Source:  InformationWeek Online, InformationWeek 500 Industry Charts

= Data Included

* Requires Adobe Acrobat Reader

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Revised: November 10, 2001
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