Professional Services Industry

Professional services includes everything from temporary staffing to consulting.   In this industry, the key to success is providing excellent customer service.   In doing so, efficiency in IT operations is a must.  IT departments in professional services firms focus on implementing solutions that range from improved tracking of customer data to professional services automation.

• Surveys
• Articles
• Other Statistics

Surveys

Below is a chart on the statistics gathered by Information Week Magazine since 1995.   Click on the links to view Information Week's pdf* charts. 

	1999	1998	1997	1996	1995
Rank
Company
Application Development
E-Business
Customer Management
Business Processes/ ERP
Data Access
Revenue
Income (Loss)
Revenue Change
Income Change
Total Employees
Revenue per Employee
IT Employees
IT Budget
% Outsourcing
% Internet
Selling on Web
Procurement on the Web
% Reengineer
% Client Server

Source:  InformationWeek Online, InformationWeek 500 Industry Charts

= Data Included

* Requires Adobe Acrobat Reader

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Revised: November 10, 2001
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