 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
|
|
 |
 |
 |
 |
 |
 |
 |
 |
|
|
IT Manager's Tool Kit Volume
2 (CD)
Publisher: TechRepublic
CONTENTS
HR Tools
- Strategies for getting your IT hires approved by executive staff
- Seven warning signs to look for when interviewing candidates
- Developing the all-important confidentiality
policy
—Confidentiality policy template - Follow these guidelines for new employee
orientation
—Employee orientation checklist - Try these tactics to combat the negative effects of overtime
- Dealing with a poor hire
- Organize the employee termination process
with this checklist
—Employee termination checklist - Why you need a rehire policy
—Employee rehire policy template - Here are two types of internet usage
policies
—Internet usage policy templates - Why you need a wireless policy
- Save time with our wireless policy template
—Wireless policy template
Training
- These skills assessment tools can help
identify and fill gaps
—Employee training plan - Keep training on track with these forms
—Training assessment templates - Use these three tips when educating end
users
—End user training presentation - Download this trip report to ensure solid
training ROI
—Technical conference report template
Strategic Planning
- Develop an intranet to save time, money, and effort
- Evaluate packaged software carefully before you buy
- Questions to ask before you standardize hardware
- Take the pressure off IT with this equipment
change request form
—Employee equipment change request form - How to systematically prioritize your support calls
- Track and analyze your help desk activities
with this log
—Help desk log - How to calculate and convey the true cost of
downtime
—Systems downtime spreadsheet - Develop a disaster recovery plan using these
guidelines
—Disaster recovery plan guidelines - Customize this cost-effective, cooperative
disaster recovery plan
—Disaster recovery plan template - Build a high-capacity backup solution on a limited budget
- Use these specs for a low-cost,
high-capacity backup solution
—Backup network specs - Track your WAN circuits with this
spreadsheet
—WAN circuits inventory spreadsheet - Plan your next relocation project with this
office move checklist
—Office move checklist
Budgeting and Cost Control
- Cover your bases with this budget template
—IT budget worksheet - Use this budget workbook to track and
analyze tech costs
—IT cost-tracking template - Boost cost-saving efforts with this template
—Cost savings template - Tips on tracking OS upgrade costs and
related expenses
—Licensing costs spreadsheet - ROI value lies in the process, not in the
numbers
—ROI values checklist - How to 'rightsize' your IT organization
—Staffing assessment spreadsheet
Project Management
- Get your project priorities straight with
our decision support spreadsheet
—Vendor rating form - Use this systems conversion template for a
quick start to your next project
—Systems conversion plan template - Check out this project communication plan
—Project communication plan - Solicit feedback on action items to realize
full meeting value
—Meeting summary template - Track project status with this handy
template
—Project status template - Safeguard your project with this risk
management spreadsheet
—Risk management spreadsheet